Online Consulting Policy

Cancellation Policy
Due to the nature of the services provided, online individual consultations and advisory services are not refundable after purchase, regardless of the reason. Please be aware of this in advance.

*By making a purchase, you are deemed to have agreed to this policy and the contents of each product page.

 

About Pricing
The fees for this service are based on the prices listed on each product page.
All displayed prices include applicable taxes and fees.

Online consultations are available as a one-off service or as a monthly package.
Please check the details on each product page for details on service content, response times, and number of times provided.

*As this is a service provision type service, we do not offer refunds after purchase.

 

About Subscriptions
This site offers both one-off services and monthly packages.
If a subscription is included, this will be clearly stated on each product page.

 

reservation
Please note that your reservation will only be confirmed once payment has been made.

 

Schedule changes
If the scheduled time is not convenient for you, please contact us via the contact page.

*Please note that we may not be able to accommodate schedule changes if you contact us at the last minute or if you are absent without permission.

 

Payment
Payment is made at the time of purchase by selecting your preferred payment method on the site and proceeding with the checkout process.

 

Prohibitions
Consultations regarding private matters, sexual matters, criminal activities, or defamation of businesses or others are strictly prohibited. If you engage in such activities, you will be banned from accessing the Trendy Japan website.